Return Policy

We strive to provide you with quality skincare, facial treatments, hair care products, and travel sets. If you are not completely satisfied with your purchased products, we will do our best to provide you with a satisfactory solution.

Return Policy Details

1.Return Period

You can request a return within 30 days of receiving the product.

2.Return Conditions

Products must be unopened, unused, and in their original packaging.

All original tags and accessories must be included.

3.Return Process

Contact our customer service team via email (support@example.com) or phone, providing your order number and reason for return.

Our customer service team will provide you with a Return Merchandise Authorization (RMA) code and return address.

Please return the product along with the Return Merchandise Authorization (RMA) code

4.Return Fees

If the return is due to product quality issues or our sales errors, we will cover the return shipping costs.

If the return is due to other reasons, you will need to cover the return shipping costs.

5.Refund Process

We will process your refund within 7 business days after receiving and inspecting the returned product.

The refund will be issued to your original payment method.

6.Special Note

Products purchased during promotional periods and gift cards cannot be returned.

For hygiene reasons, certain products that have been opened or used will not be accepted for return.

If you have any questions or need further assistance, please feel free to contact our customer service team. We will do our utmost to ensure your shopping experience is pleasant and satisfactory.